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Shipping and Handling:
Most orders received by 2:00PM (EST) Monday through Friday will be
shipped within 24 hours. Orders placed on Saturday and Sunday will be shipped on
the following business day. Please note: certain items may have an extended
processing time, so it may take more than 24 hours before the item is shipped.
Items with extended processing time will be stated within the description.
Most orders are shipped standard ground service via FedEx or UPS.
Please allow 3 to 7 business days for standard ground service. Certain items may
be shipped via USPS Priority Mail which generally takes 2 to 3 business days. We
reserve the right to select the best carrier for the delivery of your order.
Once your order is shipped your package tracking information will be
sent to the email address provided when placing your order.
Next Day Air and Second Day Air delivery is available at an
additional charge. For an express delivery shipping quote please contact us at
1-866-740-7657 during normal business hours or use our
Contact Us form. Be sure to list all items you wish to purchase as
well as the complete shipping address and express shipping option you would like
quoted. Items that are considered Hazardous Materials and some
oversized/overweight items cannot be shipped next day or second day air and must
go by standard ground service. Next Day Air and Second Day Air delivery is only
available for “next business day” delivery. Weekend and holiday delivery is not
available.
Shipping and Handling charges are based on the value of your order.
The rates are as follows:
Orders up to $25.00 = $7.95 for shipping/handling
$25.01 to $100.00 = $8.95 for shipping/handling
$100.01 and over =
$9.95 for shipping/handling
Sales Tax: 6% sales tax will
be charged on all orders shipped to Maryland
Free Shipping: We offer free shipping on some of our items. If an item
qualifies for Free Shipping is will be displayed on the product detail page.
Free shipping is only valid for the 48 contiguous states. Shipping and handling
will apply to areas outside of the 48 contiguous states. Shipping and handling
may also apply to some remote areas of the 48 contiguous states.
Oversized and Overweight Items:
Items that are considered
oversized or overweight may have additional shipping and handling charges. These
charges will be stated within the description of the item.
Items that are considered Hazardous Materials will have an
additional shipping and handling fee. This fee will be indicated within the
description of the item. All orders containing Hazardous Materials must be
delivered by standard ground service.
Shipping Items via Motor Freight
Carrier:
Oversized and or overweight items ship via motor freight
carrier. There may be a longer delivery time associated with these items. This
will be indicated within the description of the item. These items will be
delivered via a motor freight company of our choosing. The item will be
delivered curbside only. You will be contacted by the motor freight company to
schedule the delivery. Please provide a daytime phone number when placing your
order. A person 18 years or older must be present to sign and receive the item.
The driver may require your assistance in getting the item off the truck. The
buyer will be responsible for all additional charges if the buyer refuses the
delivery for any reason. The buyer will be responsible for all additional
charges if the buyer is not present at the time of the scheduled delivery.
Damaged Items via Motor Freight:
Please take the time to carefully inspect the item upon
delivery. Do not sign for the item until you have inspected the items very
carefully. If your item is damaged
DO NOT REFUSE DELIVERY. Please make sure all damage is noted on your
delivery receipt before signing. Then contact us and we will make arrangements
to have the damaged items returned and the replacement items sent out. Damage
claims must be reported to Yardandpool.com within 3 business days of receipt of
your items.
Shipping outside the 48 contiguous
states:
We will be happy to ship all products outside the 48
contiguous states that are not classified as a Hazardous Materials or an
oversized/overweight item. Buyer is responsible for all shipping charges for
orders shipped outside the 48 contiguous states. Please be aware that our quotes
for shipping outside the U.S. and Puerto Rico do not include any applicable
duty, value added taxes (VAT), or import consumption taxes. The recipient of the
merchandise will be required to pay the duty or VAT upon delivery. Due to import
duty valuation adjustments and currency valuations, we are unable to provide an
estimate for duty or VAT.
If you wish to have your order shipped outside the 48 contiguous
states, please contact us at 1-866-740-7657 or use our
Contact Us form. Please list the items you wish to purchase and
complete shipping address. Buyer is also responsible for all shipping charges
including returns and manufacturer warranty claims. Our returns policy does not
cover any shipping charges for orders outside of the 48 contiguous states. If
buyer refuses delivery of the order, buyer will be responsible for return
delivery charges also.
If you have any questions at all regarding our Shipping Policies
please feel free to
Contact Us.
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